Uninstall the Creative Cloud desktop app using the Creative Cloud desktop app uninstaller.Įst. Sign in to your machine using that account. macOS: See Set up users, guests, and groups on your Mac. Windows 8 and Windows 7: See Create a user account.Windows 10: See Create a local user account in Windows 10.Create a new local user account with administrator privileges for your machine.This problem happens on both Mac and Windows. To fix these errors, follow the given steps. This error occurs due to some missing or corrupted files left on your hard drive during the uninstallation time. Reinstall the Creative Cloud desktop app using an administrator account The Creative Cloud desktop app fails to install or update usually because the Creative Cloud apps on your machine have become corrupted or your machine can’t connect to the Adobe servers. How to fix “failed to install” or “failed to update” errors Learn what to do if the Creative Cloud desktop app fails to install or update.
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